Similar to your computer or mobile phone, WordPress websites require regular updates and backups. These updates enhance performance, bolster security, and contribute to a better customer experience and improved SEO.
WordPress's immense popularity (one in three websites on the internet) makes it a prime target for hackers seeking to steal passwords, private information, exploit the site as a spam server, mine cryptocurrency, or disrupt its functioning.
Regular updates by WordPress developers address these vulnerabilities and help safeguard your website against cyber attacks.
Hackers often don't specifically select their targets. Instead, they utilize scripts to scan websites for known vulnerabilities. Small businesses, in particular, can become vulnerable targets due to their lower emphasis on security.
Yes, you can update WordPress on your own, but it involves more than just clicking the update button. There is a risk of encountering issues, and unless you possess the expertise to fix bugs or restore the website, you might be left with a broken site.
Additionally, our software, which provides security, backups, and optimization, is professionally licensed, so DIY maintenance would require separate software licenses to match our standards.
We take full responsibility for any problems caused by us during software updating, and we will resolve them at no extra cost.
If we encounter incompatibilities with plugins or themes, we will attempt to fix them or find alternative solutions.
If all else fails, we will restore the site and liaise with the software developer on your behalf to resolve the issues.
Please note that while we can't be held responsible for lost income, we will make every effort to keep you satisfied.
The following tasks are not included:
Custom plugin development
Search engine optimization (SEO) services or search marketing services
Custom coding modifications/troubleshooting
Logo creation
eCommerce or membership implementations
Website redesign or new page creation
Content creation or media creation
Image research
Custom theme development
Multisite websites are not supported
Maintenance does not cover fixing custom code, which requires individual quotes.
